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Terms & Conditions

The following terms and conditions govern the use of this website, the content within, and the services offered by Creative Werk Designs. These terms and conditions are applicable in full force and take control of how you can use this website and our services.

Definitions

The terms “we”, “us”, “our”, “Creative Werk Designs” refer to us at Creative Werk Designs and the services we offer. Similarly, terms like “users”, “you”, “your” refer to all our users and visitors surfing the website or using a service.

Acceptance of Terms

You must not use this website if you have any objection to any of the Website Standard Terms and Conditions listed on this page. By using this website and our services, you accept that you will abide by these terms and conditions.

Website Registration

By confirming to these terms and conditions, you accept that you will abide by the following eligibility terms. Moreover, in case if you are a part of a corporation, where the end-users as well as the employees and all the other members of the corporation who will be permitted to access the site and license the content and/or the services that are purchased should accept these terms and conditions.

Eligibility: You are eligible to enter into this agreement and:

  • You were not prohibited by any law, judicial act or a competent authority to enter into an agreement.
  • You are an adult, or you have gained adequate consent from your parents/legal guardians to enter into this agreement.
  • You were not previously prohibited by Creative Werk Designs to enter into an agreement like this.
  • You are not a resident of any prohibited state and you are not a member of any terror organization.
  • If you are working on behalf of an organization, you hold all necessary permits to enter into an agreement.

Access: You cannot sell, rent, share or transfer your access to our website.

Acceptable Use

You shall use the services in their true form and refrain from any activity that may infringe, disrupt, or delay services to the other users. You shall not use the services for any malicious activities such as sending spam, unsolicited messages, harassing, stalking, or threatening any other person or system. You shall not create any script, software, program, or content that may impair, disrupt, diminish, or add functionality to the services.

Securing Your Account

As a measure to keep our services and confidential information, such as licenses, etc., safe, you are bound to secure your account with a strong password.

One Account Per Person

You are allowed to have only one account on our website. Each account is allowed to be used by a single user. If you are a part of an organization and own an account on its behalf, you are allowed to grant access to a few employees. In this case, you will be held responsible for their actions on our website.

Sharing an Account

You are strictly prohibited from sharing your account details with any third parties.

Abuse Notification

You are required to inform Creative Werk Designs immediately if you get adequate information that your account has been hacked or if you get information about the unauthorized usage of your account.

Services

The services provided by Creative Werk Designs as of this day are as mentioned below. Creative Werk Designs holds complete authority to add or deprecate any services according to its sole discretion without any prior notice.

  • Website Design and Development: We offer custom website design and development services for WordPress websites.
  • Website Migration: We provide website migration services to help you move your existing website to a new platform.
  • Ongoing Support: We offer ongoing support and maintenance services to help you keep your website up-to-date and secure.

Payments and Subscriptions

For all the services offered by Creative Werk Designs, you will have to pay the specified fees as published on the respective websites from time to time. Payments will be made via our third-party service providers and subject to their respective terms of service and privacy policies.

All Creative Werk Designs services are sold as automatically recurring subscriptions that renew every year on the anniversary of the purchase date unless the purchaser cancels the subscription prior to the automatic renewal date.

License of Our Services

All our services are licensed under a non-exclusive, non-transferable license to use on your own website and on the websites of your customers, provided that such use is limited to websites that you have created.

Refund Policy

We believe in all our services and stand by their quality and performance. However, things might not work in the same way for everyone. Therefore, if you come across an issue that cannot be resolved or feel that our service isn’t working as expected, you can contact us for a refund within 14 days after purchase. We’ll be happy to refund the entire amount.

Warranty

Our services are provided to you as-is, and without any warranty for their quality. We shall never be liable for any damage or flaw in the service.

Product Delivery

After your payment has been processed successfully, you will receive an email with your order details and other purchase information. Your service details will be made available in your account area.

Support

We at Creative Werk Designs stand by our services and believe that they are the best possible solutions we deliver. However, if you come across any issues or incompatibilities, you can open up a ticket at our support center and allow us to help you resolve your issue. Dedicated support is promised to only those who possess an active subscription. Free copies and expired subscriptions are not liable for free support. You will have to purchase a subscription or renew an expired subscription in order to be able to get help from our developers.

Ownership

All the content, images, videos, and services used on this website, including documentation, are the property of Creative Werk Designs. Although you can refer to everything on this website, you cannot claim our content or services without consent from us.

Customer Content Ownership: The customer retains all rights, titles, and interests in and to the Customer Content. You hereby grant Creative Werk Designs a royalty-free, fully paid, irrevocable, worldwide license to use the Customer Content as needed to deliver the Services to you. You are solely responsible for your Customer Content, and you affirm and warrant that you possess all rights necessary to grant the rights in Customer Content as outlined in this Agreement.

Customer Data Rights: The ownership of all Customer Data lies with the customer. Creative Werk Designs will not reveal or utilize any Customer Data except as required to (i) deliver the Services to the customer, (ii) adhere to a legally issued subpoena, investigative demand, or warrant, or (iii) fulfill a legal, regulatory, or similar obligation or investigation.

Indemnification

The customer agrees to indemnify and hold Creative Werk Designs harmless against all claims, damages, liabilities, losses, costs, and expenses (including attorney fees) arising from (a) any use or disclosure of Customer Data or Customer Content in connection with the Services, (b) compliance with any legal, regulatory, or similar requirement or investigation, (c) any breach by the customer of Section 2.5 (a) of this Agreement, and (d) any third-party claim against Creative Werk Designs resulting from the customer’s failure to fulfill any obligations under applicable Data Protection Laws, as defined in the Data Processing Addendum, if applicable.

Email Communication

Creative Werk Designs may send you occasional emails to share some recent updates about our company and services. They’ll often contain information about recent updates, promotions, and more. You can opt out of our email newsletters anytime.

Changes to the Service or Terms

Creative Werk Designs reserves the right at any time to (i) change any information, specifications, or functions of the Site, Services, or Software, (ii) suspend or discontinue, temporarily or permanently, any or all of the Services, or (iii) impose limits on certain features and Services or restrict access to parts or all of the Services. Creative Werk Designs will use its commercially reasonable efforts to notify you of changes to the Services and/or Products that, in Creative Werk Designs’s reasonable opinion, have the effect of materially and adversely diminishing the functionality of the Services and/or Products.